Make sure your Bear is set up to Autofill:
Windows & MacOS:
Make sure that you have one of our browser extensions installed and paired with RememBear. You'll need this to use autofill.
iOS 12 introduced Apple's auto-fill mechanism. To enable it open iOS settings > 'Passwords & Accounts' > 'Auto-fill Passwords' > Make sure 'AutoFill Passwords' is toggled on that RememBear is checked.
If your device is running Android 7 or older, enable Autofill within your RememBear settings and follow the prompts.
If your device is running Android 8 (Oreo) or newer, make sure that “Autofill for websites” is enabled and follow the prompts. You can also take advantage of Android’s native autofill. To enable this, open your RememBear Settings and enable “Autofill for apps” as well.
Autofill not working?
It's possible that your Bear might have trouble locating username and password fields on certain websites or apps. If this is the case, you can report the affected site or application directly via the RememBear app.
Windows and macOS (via the browser extension):
With your browser window open, navigate to the website in question. Once there, select the RememBear extension icon, then locate the gear icon in the top right corner and select “Report Broken Autofill”. You can then add any additional information you think might help us get things sorted. When you’re done, click “Send.”
iOS and Android:
Since RememBear uses native autofill on both iOS and Android, the fields aren’t actually identified by RememBear, so there is nothing to report. That said, if you’re finding that your Bear isn’t being prompted to grab your logins, you might be running into a different issue. In that case, reach out to our support bears here.
Please note: We do not respond directly to you when you submit autofill reports. However, the RememBear team continuously reviews reports and works on fixing site specific issues. If you need to contact us, you can get in touch with one of our friendly Support Bears. In the interim, you should be able to copy and paste your passwords manually from the RememBear application into the site or app where you're currently trying to login.