Billing & Payments

Billing & Payments

  • How do I upgrade to RememBear Premium?

    It's quite easy to upgrade your Bear to RememBear Premium! If you have the RememBear app open and logged in, simply press the blue 'Upgrade' button located within the app and follow the prompts.

    If you run into any issues during the upgrade process, reach out to our support bears.

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  • What do I get with RememBear Premium vs. Free?

    For more information about the benefits of being a RememBear Premium subscriber, click here.

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  • How do I change my payment information?

    If you paid with your credit card directly on our website, log into your account and select the "My Account" tab. Click “Update Payment Details” and follow the prompts.

    If you paid through the Google Play store or the iOS App Store, you'll need to change your payment details with those specific payment providers. For instructions on how to update payment details with one of those providers, please select the following: Apple, Google Play.


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  • How do I view my account information and billing history?

    Due to the Grizzly strength security of RememBear accounts, you’ll need to have access to RememBear on the device where you wish to access your account.

    Click here or select the ‘My Account’ option at the top of the website. If RememBear is locked, follow the unlock prompts to unlock and access the account section of the website.

    Once you’re in, select the ‘Billing’ tab to view payment history and information.

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  • How much does RememBear cost?

    You can use RememBear for free. However, upgrading to Premium gets you some pretty 'paw'some perks! To view our current RememBear Premium features and pricing, click here.

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  • How can I switch from a monthly to a yearly subscription?

    Switching from a monthly to yearly RememBear subscription on
    Head over to the the upgrade page while logged in and switch your plan to the Yearly option. You'll be automatically refunded for the remaining portion of your month and charged for a yearly subscription right away.

    If you pay for RememBear via the iOS on Android app stores:
    Mobile plans are managed via their respective app store. If you have a subscription paid for via Apple, see here. If you have a subscription paid for via Google see here. For more information, reach out to our Support Bears.

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