Is your bear still up to no good?

Contact Support

We appreciate your feedback and bug reports. While in Beta, we may not reply to all bug reports individually, but we’ll get them fixed!

Support Bear

Need a Support Bear?

Contact Support

We appreciate your feedback and bug reports. While in Beta, we may not reply to all bug reports individually, but we’ll get them fixed!

RememBear Beta

  • What is RememBear?

  • Why should I trust RememBear?

  • Why should I use RememBear Beta?

  • How much does RememBear Beta cost?

  • Will there be a discount for TunnelBear subscribers after beta?

Getting Started

  • What devices will RememBear work on?

  • What information can I store in RememBear?

  • How do I get started using RememBear?

  • How do I add RememBear to a new device?

  • Where does RememBear store my passwords and how are they protected?

  • What is a Backup Kit and why do I need one?

  • How do I migrate to RememBear from another password manager?

  • What is the RememBear browser and why should I use it?

  • Can I use RememBear when I’m offline?

Accounts & Payments

  • What should my Master Password be?

  • I already have a TunnelBear VPN account, can I use it to login to RememBear?

  • How do I change my Master Password?

  • How do I change my email?

  • I’ve forgotten my Master Password. What do I do?

  • How do I delete my account?

Technical Support

  • Why isn't RememBear autofilling my passwords?

  • I’m having a different issue with RememBear, how do I report it?

  • I accidentally deleted an item, how do I get it back?

  • Can I sync my passwords to a local file only, rather than to the cloud?

  • How do I export my passwords from RememBear?

  • I can’t live without "X" feature. When will RememBear have it?

  • How do I uninstall RememBear?